Privacy Policy

This Privacy and Fair Processing Notice describes the types of data we may process, why we process it, the circumstances in which we may share the data, our legal basis and your rights.

We will always ensure that any personal data is protected and treated securely. Any information provided to or gathered by Hallam Learning Consultancy Limited, whose registered office is stated below, will be held in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and other UK or EU data protection legislation.

Any personal information provided to or gathered by Hallam Learning Consultancy is controlled by Hallam Learning Consultancy Limited, the Data Controller.

Our company details are:

Hallam Learning Consultancy Limited 35 Mowbray Drive Leighton Buzzard LU7 2PH Registration No. 5208508

The data controller is Hallam Learning Consultancy Ltd.

What is your personal data?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in our possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

What personal information does Hallam Learning Consultancy collect?

When you use the website or contact us by post, telephone or email, we collect store and use certain personal information that you disclose to us. If you contact us, we may keep a record of that correspondence. The personal information we collect may include your name, email address, phone number, details of your organisation, your job title and/or governor/trustee/director role.

Any other personal information that you choose to send to us.

Why do we process your data?

The information we collect from you is required to deliver the services on our website, including training and consultancy and managing the Governor Mark accreditation process. We use the personal information you send to deliver the services through staff administration, to facilitate bookings, assessment visits, to send administrative information to support delivery of our services, so that your assessor or consultant can communicate with you throughout the delivery of our services or the Governor Mark accreditation process. We may also use the information to:

  • Process payments, including collecting fees or any other payments that may be due to us from you or your organization.
  • Send you email notifications that you have specifically requested
  • Send you marketing communications relating to our business, where you have specifically agreed to this, by email or similar technology you can inform us at any time if you no longer require marketing communications
  • Collate data for follow up research
  • Deal with enquiries and complaints made by or about you relating to our website or services provided
  • Keep our website secure and prevent or detect fraud
  • If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the permission you grant to us.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

Who are our third-party data processors?

Information about our clients is important to us and we will not sell it to others. Data processors are third parties who provide elements of our service for us. We have contracts in place with our data processors.

We use the following third-party data processors:

  • GLM Partnership Limited, the owner of Governor Mark
  • Governor Hub, used in conjunction with GLM Partnership Limited, an online discussion and storage platform

These data processors cannot do anything with the personal information you have provided, unless they have been requested to do so by Hallam Learning Consultancy Limited. This information will be kept secure and will only be retained for the period that is deemed necessary by us.

We encourage you to visit their websites to read their individual privacy policies.

When will we disclose personal information?

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • To the extent that we are required to do so by law;
  • In connection with any ongoing or prospective legal proceedings;
  • In order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  • Except as provided in this policy, we will not provide your personal information to third parties.

What is our legal basis for processing?

By law, we need a legal basis for processing the personal data of a client. We will process your data using the legal basis of consent, contract and legitimate interests.


Consent is given where we ask you for permission to use your information in a specific way and you agree to this. You have the right to withdraw consent at any time.


We will process your personal data because we have a contract with you or your organisation and would be unable to fulfil our contractual agreement without using your data.

Legitimate interests

We may use your personal information if it is reasonably necessary for us to do so and in our “legitimate interests”.

Legitimate interests will be used where we have considered any potential impact on you, whether our processing is excessive and that our processing does not unduly impact your rights.

You have the right to object to us using your personal information for legitimate interests. Please contact us if you have any concerns or would like further information.

How long will we retain personal information?

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain documents (including electronic documents) containing personal data:

  1. To the extent that we are required to do so by law;
  2. If we believe that the documents may be relevant to any ongoing or prospective legal proceedings

How do we protect personal data?

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for as long as necessary for the purpose for which it is used.

What are Your rights?

You have the following rights in relation to our processing of your personal data:

  • To have access to your personal data and information about how we process it. 
  • To request a copy of your personal data. We would need to remove information that related to other individuals.
  • To rectify incorrect personal data that we are processing.
  • To request that we erase your personal data if:
  • o we no longer need it; o we are processing your personal data by consent and you withdraw that consent; o we no longer have a legitimate ground to process your personal data; or o we are processing your personal data unlawfully
  • To object or restrict our processing if it is by legitimate interest.
  • To request that your personal data be transferred (data portability) from us to another company if we were processing your data under a contract or with your consent and the processing is carried out by automated means.

If you have a concern about the way we are collecting or using your personal data, please contact us via

Third party websites

Our website may include hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties. We encourage you to read the privacy statements on the other websites you visit.

Changes to this Privacy Notice

We keep our privacy notice under regular review.

We may update this policy from time to time by publishing a new version on our website.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to